Refund policy
Wayshower Returns & Refunds Policy
At Wayshower, every product is made to order specifically for you.
Because our products are produced individually, we generally cannot accept returns or exchanges for incorrect size selection, color choice or changes of mind.
Please review the product description and size chart carefully before placing your order.
Damaged, Defective or Incorrect Products
If your order arrives damaged, defective, incorrectly printed or different from what you ordered, please contact Wayshower within 30 days of delivery.
Please include:
● Your order number
● A description of the issue
● Clear photographs showing the problem
We’ll review your request and, when eligible, arrange an appropriate replacement or refund at no additional cost.
In most cases involving damaged or defective products, you won’t need to return the original item. If a return is required, we’ll provide instructions and cover the applicable return shipping costs.
Order Cancellations
If you need to cancel an order, please contact us as soon as possible.
Once your order enters production, cancellation may no longer be possible.
Refunds
Approved refunds will be issued to your original payment method. Processing times may vary depending on your payment provider.
Contact Us
For questions about an order, shipping or a product issue, please contact us through our Contact page.
Nothing in this policy limits your rights under applicable consumer protection laws.